Privacy Policy
Build SRQ Last Updated: 6/1/2026
1. Introduction
Build SRQ Remodeling & Renovation ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with us.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
Contact forms (name, email, phone number, address, project details)
Quote requests and project descriptions
Before-and-after photos you submit
Communication via email or contact forms
Testimonials or reviews
Scheduling or appointment information
B. Automatically Collected Information
Browser type and version
IP address and location data
Pages visited and time spent
Device information
Referral source
Cookies and similar tracking technologies
C. Third-Party Information
Lead and CRM data processed through GoHighLevel (GHL)
Analytics information from Google Analytics
Social media information if you interact with our pages
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide project estimates
Schedule consultations and appointments
Process and manage your remodeling project
Send marketing communications (with your consent)
Improve our website and services
Comply with legal obligations
Prevent fraud and enhance security
Analyze usage patterns and trends
Deliver targeted advertising
4. GoHighLevel (GHL) Integration
We use GoHighLevel, a customer relationship management platform, to manage leads, communications, and project information.
Data Handling:
Your information may be stored and processed by GoHighLevel on our behalf
GHL acts as a data processor under our direction
GHL implements standard security measures to protect your data
You can view GHL's Privacy Policy at: https://gohighlevel.com/privacy
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:
Service Providers: Contractors who assist us (CRM, scheduling, email, analytics)
Legal Obligations: When required by law or in response to lawful requests
Business Transfers: In the event of merger, acquisition, or sale of assets
Protection: To prevent fraud, enforce contracts, or protect rights and safety
6. Your Privacy Rights
A. Access & Correction
You have the right to access, review, and correct your personal information. Contact us to request this.
B. Deletion
You may request deletion of your information, subject to legal retention requirements.
C. Opt-Out of Marketing
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.
D. California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
Know what personal information is collected
Delete personal information collected from you
Opt-out of the sale of your personal information
Non-discrimination for exercising your rights
E. GDPR Compliance
If you are located in the European Union, you have rights under GDPR including data portability, objection to processing, and more. Contact us for details.
7. Cookies and Tracking
We use cookies to enhance your experience. Types include:
Essential Cookies: Required for website functionality
Analytics Cookies: To understand how visitors use our site
Marketing Cookies: To deliver relevant content and advertisements
You can disable cookies in your browser settings, but this may limit functionality.
8. Data Security
We implement reasonable security measures to protect your information, including:
Encrypted data transmission (HTTPS)
Secure storage of sensitive information
Limited employee access to personal data
Regular security reviews
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing any information.
10. Data Retention
We retain your information for as long as necessary to:
Provide services and fulfill requests
Comply with legal obligations
Resolve disputes
Enforce agreements
After this period, we securely delete or anonymize your data.
11. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on the website. Your continued use constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions, requests, or complaints, contact us at:
Build SRQ Remodeling & Renovation

For GDPR or CCPA inquiries, clearly state your request and we will respond within the required timeframe.
This Privacy Policy is designed to comply with GDPR, CCPA, and general privacy best practices. Review it with legal counsel before posting to ensure full compliance with your specific state and jurisdiction requirements.